GBSi -=- Technology That Works -=-

Hosting Service Information

Supported Solutions
You demand industry-recognized standards and compatibility. That's why GlobalMAXHosting.com supports the leading hosting environments and more. GlobalMAXHosting.com is unique in its application of the world's de-facto standards such as Microsoft (FrontPage, ASP, MSSQL, ColdFusion) and UNIX and its variations. Our proprietary hybrid platform delivers the reliability and performance of clustered server architecture while enabling you to operate your website seamlessly in either a Windows or UNIX environment.

Technical Details / Data Center Info
GlobalMAXHosting.com provides you with the use of a network infrastructure that is unprecedented in the hosting sector. Our provided servers are situated on diverse OC192 backbones of Tier 1 carriers. Our vast array of high capacity peering arrangements provides the redundancy, survivability, and resiliency to serve mission-critical hosting and email applications of enterprises worldwide.

Redundancy Provided by Clustered Server Environment
GlobalMAXHosting.com web server clusters are bundles of hardware, operating systems, and applications integrated to host and serve business-critical web applications to users worldwide. GlobalMAXHosting.com ensures that the hardware, software, and network infrastructure to support websites are optimized for speed and efficiency and robust enough to handle the peaks and valleys of customer demand.

Industry Leading SLAs Guaranteeing 99.9% Up Time
GlobalMAXHosting.com guarantees that your services will be accessible for at least 99.9% of the time in every calendar month. GlobalMAXHosting.com also guarantees that every major network service (i.e. HTTP, SMTP, SSL, POP, IMAP) will function for at least 99% of the time in every calendar month.* If a network outage affects your site, we will notify you via email within 90 minutes of the outage. If you are not notified within the specified time, you may apply for a free day of hosting for the affected sites. Email notification will be sent to your primary contact email address we have on file.

* This does not include scheduled maintenance windows where it may be necessary for equipment to be cycled. These maintenance windows are scheduled at times which least impact customers, based on minimal overall activity on our systems. Customers will be notified at least 72 hours prior to these events. Our architecture is designed to minimize events which require downtime. It is anticipated that maintenance windows requiring complete downtime will be limited to a maximum of two per year.

Perimeter security via multi-tiered firewalling
Servers are protected with software-based firewalling. These look at source and destination addresses, and source and destination ports. Your services are secured on our systems using the latest security methods including router access list filtering on inbound carrier feeds and firewalling at the SYN level on internal devices. Security systems, including firewalls, are tested on a monthly basis using security scanners that are automatically updated instantly with the latest exploit/DOS check codes. This provides us with an accurate and detailed report on our systems. Our security team also subscribes to all the major security mailing lists, including BUGTRAQ from securityfocus.com. These lists provide access to the latest security information, which enables us to patch newly found exploits within hours of their discovery.